Processing & Shipping Policy

How It Works

Products ship within 2-3 business days from your order date.  During Major Sales and Promotions, orders may take up to 7 business days for orders to process.  Processing times for wigs can take up to 15 business days.  Orders are not processed on weekends and/or major holidays. 

Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.

Domestic Regular Flat Rate Shipping is 5-10 Business days depending on your location.

Express Shipping Orders are 3 to 5 Business Days. 

Domestic Express Shipping is 2-3 Business days depending on your location.

Any expenses that are associated with delayed or incorrect orders - I Am Virgin will not be held responsible for any hair appointment cancellation or fees assessed by your Hair Stylist. We ask that you receive and confirm all items purchased before scheduling any hair appointments. 

Payment Terms

Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will lead to prosecution to the fullest extent of the law.